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FTC Releases Top 10 Consumer Complaint Categories in 2003

Identity Theft Complaints Continue to Top List; Internet Related Fraud Complaints Soar

The Federal Trade Commission has released its annual report detailing consumer complaints about identity theft and listing the top 10 fraud complaint categories reported by consumers in 2003. For the fourth year in a row, identity theft topped the list, accounting for 42 percent of the complaints lodged in the FTC’s Consumer Sentinel database. The FTC received more than half a million complaints in 2003, up from 404,000 in 2002, and Internet-related complaints accounted for 55 percent of all fraud reports, up from 45
percent in 2002.

"The lines between ID theft in the online and offline world are often blurred. The FTC report underscores the growing threats to consumers and businesses perpetrated by criminals, and ITAA will continue to work with the Commission to combat these threats," said ITAA President Harris N. Miller.

ITAA is the secretariat of a new coalition formed to combat criminal activity in the online world, the Online Identity Theft Prevention Coalition. The coalition will unite technology, financial and eCommerce companies to share information about ID theft, educate consumers to combat online ID theft, work with government to cultivate an environment that protects consumers and businesses from online fraud, and help promote technology that would prevent online ID theft.


Category: Consumer Tips
Posted on February 26, 2004 at 12:52 AM | Permalink


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